Terms and Conditions faci88 —
The Complete Guide to Malaysian Members

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and faci88 ("Platform", "we" or "us"). These Terms govern all use of the faci88 website, online services, games, promotions and all related activities you conduct through our platform.

By clicking the "Register", "Login" button or simply browsing our platform, you automatically agree to be bound by all terms contained in this document, including our Privacy Policy and Responsible Gaming Policy, which are considered part of these Terms.

To use the faci88 platform, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years old at the time of registration. faci88 strictly prohibits access by underage individuals.
• Be an individual registering for personal use, not on behalf of a third party or company.
• Not on faci88's self-exclusion list or any related gambling exclusion program.
• Provide accurate, up-to-date and complete personal information during the registration process.
• Not acting as an agent or representing another party in any transaction on the platform.

Faci88 reserves the right to request age verification at any time. If you are unable to verify your age, your account may be suspended until verification is complete. Any winnings earned during the suspension period may not be paid out if verification fails.

Each user is only permitted to have one (1) active account at faci88. Creating multiple accounts is a serious violation of these Terms and may result in the closure of all associated accounts without refund of any remaining balance.

Faci88 carries out a strict identity verification (KYC) process. You may be asked to submit identification documents such as a national ID, passport, or other supporting documents at any time. This process is industry standard and is designed to protect you and ensure platform security.

Faci88 supports a variety of popular payment methods in Malaysia including FPX, Touch 'n Go, GrabPay, and instant bank transfer. All transactions are processed through fully secure and encrypted channels.

Faci88 reserves the right to conduct security checks on any withdrawal request before processing it. This is a standard protective measure to prevent fraud and money laundering. Withdrawals exceeding certain limits may require additional documentation. Funds may only be withdrawn to a verified bank account registered in your own name.

Faci88 offers a wide range of bonuses and promotions for new and existing members, including welcome bonuses, weekly cashback, free spins, and exclusive VIP offers. All bonuses are subject to specific terms stated on the respective promotions page.

• All bonuses have rollover/wagering requirement that must be met before any withdrawal is made.
• The welcome bonus can only be claimed once per new member.
• Each promotion has a stated expiry date — bonuses not used within that period will expire automatically.
• faci88 reserves the right to void any bonus if there is evidence of misuse, fraud, or a breach of terms.
• Using more than one account to claim the same bonus is a serious violation and may result in account closure.
• faci88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

For the latest promotions and offers, please visit our Promotions ours. The specific terms of each promotion form part of these Terms when you accept the relevant offer.

All games available on the faci88 platform — including Slots, Live Casino, Fish Shooting, Wagering and Sports — operate using a random number generator (RNG) system that has been audited and certified by accredited independent bodies. This ensures every game outcome is fully random and cannot be manipulated by any party.

• The Return to Player (RTP) value for each game is set by the game provider and displayed in the game information.
• Any technical disruption during gameplay will be resolved based on valid server records. Server results are final.
• The use of automated software, bots or any tools that provide an unfair advantage is prohibited and may result in account closure.
• Players are responsible for ensuring their internet connection is stable. faci88 is not liable for any losses resulting from connection disruptions on the player's end.

Faci88 members are expected to act with honesty, responsibility and respect towards all parties when using the platform. The following conduct is strictly prohibited on faci88:

• Colluding with other players to manipulate game outcomes
• Exploiting bugs or technical errors in the system for personal gain
• Using abusive, threatening or harassing language toward faci88 support staff
• Spreading false or misleading information about faci88 on public platforms
• Engaging in any activity related to money laundering through the platform
• Taking advantage of errors in bonuses or promotional offers

Violation of any of the above rules may result in a warning, temporary suspension or permanent account closure, depending on the severity of the breach. faci88 reserves the right to make the final decision in all violation cases.

Faci88 takes your data security seriously. All personal information you provide is stored and processed in accordance with our strict Privacy Policy, aligned with international data protection standards.

• All personal data and financial transactions are protected by industry-standard 256-bit SSL encryption.
• Your information will not be sold, rented or shared with any third party without your consent, except as required by law.
• faci88 uses a two-factor authentication (2FA) system that can be enabled for additional account security.
• Any unauthorized access to your account must be reported to our support team immediately.

To learn more about how we handle your data, please read our Privacy Policy our complete policy.

You have the right to close your account at any time by contacting the faci88 support team via Live Chat. Prior to closure, any valid balance that meets withdrawal requirements will be returned to you in accordance with standard procedures.

Faci88 also reserves the right to suspend or close your account under the following circumstances:

In the event of closure due to a violation, faci88 reserves the right to withhold the balance in the involved account as compensation for any losses or administrative costs incurred.

Faci88 and its related parties shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of our platform, including but not limited to:

• Data loss or damage due to technical disruptions beyond our control
• Financial losses resulting from gaming decisions made by the player
• Service disruptions due to scheduled or unscheduled maintenance
• Unauthorised access to your account due to failure to take reasonable security measures

Playing on faci88 is a personal choice made consciously and voluntarily. You are fully responsible for any losses arising from your gaming activity. faci88 encourages all members to play responsibly and within their financial means. Visit the Responsible Gaming for more information.

Faci88 reserves the right to modify, add, or amend any part of these Terms and Conditions at any time without prior notice. Any amendments take effect immediately upon being published to this website.

You are responsible for reviewing these Terms periodically to ensure you are always following the latest version. The most recent update date will be displayed at the top of this document. Continued use of the faci88 platform after any amendment constitutes your acceptance of the updated terms.

If you have any questions, concerns or complaints regarding these Terms and Conditions, the faci88 customer service team is available at all times via Live Chat within the platform. We are committed to addressing every enquiry clearly and accurately in the shortest time possible.

For platform-related FAQs, you may also refer to our FAQ our page containing answers to the most frequently asked questions by members.